TERMS & CONDITIONS
1. Definitions
Before getting to terms and conditions, some definitions of the terms should be clarified to prevent any further complications.
‘’We’’ or ‘’Us’’ means Authentic Stone Ltd. (incorporated in England and Wales under company number 07962075) whose registered Office Unit D2 Ranalah Estate New Road Newhaven BN9 0EH. Vat No: 134274722. Telephone Number: 01273 516 162, Email: [email protected], and ‘’You’’ means the customer.
For instance, what we mean by saying agreement is the mutual agreement that we agree to sell the product and you to purchase the product. In other words, the agreement that seller and the customer has between each other to carry out the selling.
“Business Sales” refers selling to a trade, professional body under the title of business purposes.
“Consumer Sales” refers selling to any person who is buying for purposes without having any business intent.
“Delivery Address” indicates the address that your products will have delivered to.
“Goods” means the products, which we concede to supply to you on the agreed terms.
“Delivery Date” indicates the date on which your goods will have delivered to the Delivery Address that you stated.
“Price of the Goods” refers the price for the products that put on display as inclusive of VAT and delivery in the case of Business Sales and the prices presented as inclusive of VAT but exclusive of delivery in the case of Consumer Sales.
“Total Price” refers the products’ price and any delivery charge inclusive of VAT.
2. Order and Sale
2.1 You as a customer request and agree to purchase, and we as seller agree to sell and provide the products at the price, subject to these terms and conditions.
2.2 Products which are not standard and specifically ordered by you or fabricated for you must be paid for in full beforehand the order and fabrication and cannot be cancelled after the order/fabrication process has started as they are only desgined according to your order.
3. Applicable terms, conditions and representations
3.1 These terms are the express terms and circumstances guiding and ruling the agreement.
3.2 There cannot be any change in this agreement if it is not agreed in writing and signed by both customer (you) and seller (us).
3.3 It is your part and responsibility to check that all the details about your order are accurate and to fill us in with proper information related to the environment that the products are aimed to be used and for their dispatch.
3.4 It is vital that you make sure your measurements are correct as in size and dimension carefully. A request should always cover an additional 10% to enable for wastage to cover cutting, minor defects, as might be anticipated with the type of stone and finish ordered, and breakage. If you do not request enough, consecutive products may not be the same as the original products that have already provided to you.
3.5 We can supply any kinds of products as they will be formed on general guidelines and the measurements that you have stated before. It is your part to fill us in with the accurate measurements to ensure that the correct quantities of products are requested. You may get professional guidance since discrepancies in surfaces and angles may influence the quantities required. For this reason, we do not take any responsibility for any deficiencies or surpluses.
3.6 Where you are in a position not as a consumer, you acccept that you are not entering into this arrangement on the basis of any representation made to you by us that is not integrated into this agreement in writing and signed by both ends.
3.7 We are not able to give any assurance as to the suitability of the products for any environment. If you are acting other than as a consumer, you cannot count on any implied guidance or information given to you by us that is not settled in the agreement and signed by both ends.
3.8 We do not take any responsibility for situations beyond our authority. This covers (without restraints) shortages at source, natural disasters or delays that influences provideers or delivery to us. We will make sure to let you know as soon as possible if any possible problems that are listed occur.
4. Description and models
4.1 All descriptions, images and samples of our products that are provided by us, are only to represent them to give a general idea about the products.
4.2 The products are natural and geological altrations will take place in terms of colour, markings, texture, size, which are not under our control. It would be good for you to look as much of the products as possible before having an agreement.
4.3 It should be noted that all the products should be sealed for protection. Some of them can get scratched easily.
5. Price
Business Sales
5.1 The price is the cost pointed out as inclusive of any valu